How to Return
At Super Web Development LLP, we provide customized digital services including website development, SEO, digital marketing, and related professional services. Due to the nature of these services, our return and refund policy is outlined clearly below.
No Returns or Refunds Once Work Has Started
All our services are digital, customized, and time-based.
Once the project work has started, no returns, cancellations, or refunds will be provided under any circumstances.
This includes, but is not limited to:
- Website design & development
- WordPress development
- SEO & digital marketing services
- Custom plugins, tools, or software
- Consultation, audits, and strategy work
Refund Eligibility (Before Work Begins)
A refund may be considered only if:
- Payment has been made, and
- The project has not yet started, and
- No resources, planning, research, or work hours have been allocated
In such cases, refund requests must be submitted within 24 hours of payment and are subject to administrative review.
No Refunds for Partially Completed Work
If a project is paused, delayed, or discontinued after initiation:
- No partial refunds will be issued
- No credits or service exchanges will be provided
This applies even if the client decides to stop, change scope, or no longer requires the service.
Client Responsibilities
Refunds will not be granted if delays or dissatisfaction arise due to:
- Lack of client communication
- Failure to provide required content, approvals, or access
- Changes in requirements after work has started
Service Quality & Support
We are committed to delivering services as agreed in the project scope.
Any concerns related to quality or deliverables should be communicated promptly so we can address them within the agreed scope.
Contact Us
If you have questions regarding this policy, please contact us: hello@superwebdevelopment.com
